Konflikt- und Gefahrensituationen in Bibliotheken - Ein Leitfaden für die Praxis
von: Martin Eichhorn
De Gruyter Saur, 2015
ISBN: 9783110396379
Sprache: Deutsch
200 Seiten, Download: 670 KB
Format: EPUB, PDF, auch als Online-Lesen
This well-established guideline is based on a compilation of experiences in situations of conflict and danger in libraries. Its focus is on prevention, with suggested approaches for managing difficult situations. New themes covered in the third edition include Internet-related conflict situations (such as the flashmob and shitstorm), in-house fire fighting methods, and emergency and evacuation plans.
Martin Eichhorn, zertifizierter Trainer, Berlin.