The Resilient Manager - Navigating the Challenges of Working Life
von: A. Furnham
Palgrave Macmillan, 2013
ISBN: 9781137361073
Sprache: Englisch
248 Seiten, Download: 776 KB
Format: PDF, auch als Online-Lesen
| Cover | 1 | ||
| Contents | 8 | ||
| Preface | 11 | ||
| Introduction | 12 | ||
| A word about stoicism | 13 | ||
| Broken, made and tested by adversity | 16 | ||
| The development of resilience | 19 | ||
| Becoming a talented leader | 23 | ||
| Coping | 26 | ||
| Optimism: a buffer against stress | 27 | ||
| Hardiness: viewing stress as challenge | 28 | ||
| The consequences of stress | 29 | ||
| Toughen up, lighten up, and buck up | 31 | ||
| Part I: Building a Team | 32 | ||
| A. A good lunch | 32 | ||
| B. Interview lies | 35 | ||
| C. Job history | 38 | ||
| D. Personality of reference writers | 41 | ||
| E. Poor selection | 44 | ||
| F. Writing a personal statement | 47 | ||
| Part II: Getting the Best Out of People | 50 | ||
| A. Absence analytics | 50 | ||
| B. Experiential incentives | 53 | ||
| C. Extroverts | 56 | ||
| D. Facts of life | 59 | ||
| E. Fudging and nudging | 62 | ||
| F. Hire emotionally intelligent people | 65 | ||
| G. Mid-level cadres | 68 | ||
| H. Motivating your staff | 71 | ||
| I. Performance appraisal systems | 74 | ||
| J. Promote at random | 77 | ||
| K. Promotion of the self-aware | 80 | ||
| L. Ranking and spanking | 83 | ||
| M. Scientific understanding of the public | 86 | ||
| N. 'Sconceable' offences | 89 | ||
| O. Shapers of destiny | 92 | ||
| P. The talent myth | 95 | ||
| Part III: The Daily Grind | 99 | ||
| A. A grim place to work | 99 | ||
| B. Aesthetics at work | 102 | ||
| C. Biscuit hunters, film extras, therapy patients | 104 | ||
| D. Changing places | 106 | ||
| E. Gender at work | 109 | ||
| F. Generations at work 1 | 112 | ||
| G. Generations at work 2 | 115 | ||
| H. Grievances at work | 118 | ||
| I. How 'family friendly' can backfire | 121 | ||
| J. Legislation and regulation | 124 | ||
| K. Memory and vision | 127 | ||
| L. Paper trail culture | 130 | ||
| M. Prioritization | 133 | ||
| N. Slaughter of the innocents | 136 | ||
| O. Violence at work | 138 | ||
| P. Will power | 141 | ||
| Q. Working from home | 144 | ||
| R. Social networking | 147 | ||
| S. Sponsorship | 150 | ||
| Part IV: It's All in the Delivery – Management Behaviour | 154 | ||
| A. All the questions and all the answers | 154 | ||
| B. Benefits of adversity | 157 | ||
| C. Bureaucratic punishment | 160 | ||
| D. Conscientiousness | 162 | ||
| E. Difficult conversations | 165 | ||
| F. Family business | 168 | ||
| G. Feeding narcissism | 171 | ||
| H. Good advice | 174 | ||
| I. Lie detectors | 177 | ||
| J. Losing your mindfulness | 179 | ||
| K. Managerially unexplained symptoms | 182 | ||
| L. The Marshmallow test | 185 | ||
| M. Narcissistic manager | 188 | ||
| N. Passive aggressiveness | 191 | ||
| O. Risky types | 194 | ||
| P. To be a grown-up | 197 | ||
| Q. Translator transgressions | 200 | ||
| R. U-turns | 203 | ||
| S. Undercover boss | 206 | ||
| Part V: Learning on the Job | 210 | ||
| A. Assessment at work | 210 | ||
| B. Bang for your buck | 213 | ||
| C. Education | 216 | ||
| D. Elite performers | 219 | ||
| E. Honest evaluation | 222 | ||
| F. Narrative skills | 225 | ||
| G. Whatever happened to humility? | 228 | ||
| Part VI: Life Beyond | 231 | ||
| A. Dog years | 231 | ||
| B. Drive for money | 234 | ||
| C. Happiness brings wealth | 236 | ||
| D. Mind and soul of the expat | 239 | ||
| E. Regrets | 242 | ||
| F. Sports ethic | 245 |